Welcome to the catwalk
Choose a show theme, dress your cat using your owned collection, and join a fashion show against simulated contestants. Take your cat to the runway, see the results and earn XP and Paw Coins. You can play normal fashion shows offline. The tutorial in Settings & Help lets you practice.
Earned and purchased Paw Coins
Earn Paw Coins by playing and claiming eligible rewards. The game’s optional Apple consumable packs contain 150, 500, 900, 2,000, 4,800, 13,000, 30,000 or 68,000 coins for virtual cosmetics. Apple supplies the local price and currency before purchase. Each pack is a one-time consumable, not a subscription. Buying a cosmetic spends coins and saves ownership without another real-money charge. The game is in release preparation, so purchases may be unavailable in a test version. Parents or guardians should handle purchases for younger players.
Paid, but your coins are missing?
Do not buy the same pack again to fix delivery. Keep the app installed and reconnect to the internet. Reopen the game and let it check pending purchases; use Retry in the Coin Shop if offered. Check whether Apple shows a completed charge, a pending payment or a cancelled purchase. If the balance still looks wrong, contact support with the pack size, approximate purchase time, app/iOS version and what happened. A redacted purchase reference may help; do not send passwords or full payment details.
Cancelled, interrupted or waiting for approval
Cancelling Apple’s purchase sheet adds no coins. An interrupted purchase may still have completed with Apple: reconnect and allow recovery before trying another purchase. Family approval can remain pending after you leave the shop; no coins are granted before approval and verification. If coins were saved but Apple confirmation was interrupted, the game keeps that grant and retries safely. You can continue ordinary gameplay while a deferred purchase waits.
Duplicate charges and refunds
Compare Apple’s purchase history before assuming a duplicate charge. Separate completed purchases of the same consumable are separate transactions. For a charge dispute or refund request, use Apple’s Report a Problem service. Apple decides eligibility; we cannot promise approval or process your Apple refund directly. A purchase marked for review does not automatically remove unrelated cosmetics or create a negative coin balance.
Lost progress, reinstalling or a new device
Progress, coins and ownership are saved locally. Game cloud sync is off. Deleting the game, losing your phone or switching between iPhone and iPad can lose this data. Device backups may help but are not guaranteed to contain your latest wallet. Restore Purchases does not refill spent coin packs or reconstruct every finished consumable. If local evidence is missing, support cannot guarantee balance reconstruction. Keep the original installation and contact support before deleting files or restoring an older backup.
Clothing, ownership and worlds
Wardrobe and dressing rounds show your owned collection. Boutique contains additional styles purchasable with Paw Coins; some items are level rewards. Previewing an item does not make it owned. If a style is missing, check the relevant category and your level reward claims, then report the item name and what happened. There are 25 worlds with level requirements; World 25 unlocks at level 179. Playing shows and earning XP progresses your level, up to level 200.
Safe troubleshooting
If the interface stops responding, close and reopen the app. For shop loading, check your connection and Apple purchase restrictions, then use Retry. For audio, check the game’s music/effects sliders, device volume and silent mode. For an outfit display issue, note the item and screen, then return to the menu and reopen it. Keep iOS and the app updated when updates are available. If a recovery warning appears, record its wording and contact support. Do not delete the game or clear its data as a general fix.
Contact Kitty Catwalk support
Ted Maertzdorf operates the game under the Tedware brand and handles support at support.tedware@gmail.com. Include Kitty Catwalk: Dress Up in the subject, the app version, device model, iOS version, approximate issue time and steps to reproduce it. For purchase questions, include the pack size and whether Apple shows completed or pending. A parent or guardian should contact us for a younger player. Send only a useful screenshot and redact unrelated personal information. Never send Apple passwords, full card details or complete backups. Response time and refunds are not guaranteed. See the Privacy Policy for how support information is handled.